Shipping policy

📦 Shipping & Delivery

Digital Products (eBooks & Audiobooks)

Digital goods are delivered instantly by email via BookFunnel.

Please note:
Your download email is sent to the email address on your order. If you don’t see it within 3–5 minutes, please check:

  • Spam / Junk

  • Promotions (Gmail users)

  • Any filters you may have set

If you still can’t find it, just contact me — I’m always happy to help 💛


Print Books

Print books are printed and shipped by BookVault.

Shipping times vary by country. Estimated delivery time and shipping options will be shown at checkout.

Damaged / Missing Orders

If your print book arrives damaged — or doesn’t arrive — please email me within 30 days of shipment and I’ll arrange:

✔ a replacement
or
✔ a refund

(whichever you prefer)


Merchandise

Merch items are fulfilled and shipped by Printable.


Delivery Address

Please make sure your delivery address is entered correctly, including the full name of the recipient. We are unable to replace or refund orders shipped to an incorrect address that was provided at checkout.


Print Books Sent to Correctional Facilities

Before ordering for a prison facility, please ensure the institution accepts books.
Most prisons do not accept coil-bound books.


Reminder for Digital Products

eBooks and audiobooks are delivered digitally — there is no physical shipment for these items.

 

💬 Need help?

Email: beth@bethprentice.com

I’m always happy to help 💛